Client Information

A client may be either an individual or a company from a bookkeeping system, a prospect investor (or company) or an off book investor (or company). Depending on the nature of the client, the stored information varies. Displayed fields highlighted in red below can be edited. As a rule, information that comes from a bookkeeping system cannot be changed.

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Viewing Client Information

The client information can be accessed from any page of the client file by clicking on the client name hyperlink

Updating Client Information

To update any field that can be modified:

Click on the button

Update the information, and then click on the button

Below is an explanation for each field than can be edited

Client name and preferred language

Editing the client name will override the BKS provided name for all client reports and views
Choosing the client preferred language will automatically allow the creation of reports in the client preferred language

Contact information

You can add additional contact phone numbers and extensions as well an e-mail address for your client:

Note: If you have given online access to your client, he will be able to access the contents of his client file

Investor Profile
You can manually assign an investor profile to your client:

Note: for complete instructions on Investor profiles, please refer to the Investor profiles chapter

Investor Internal codification - CRM
This functionality allows you to create a new group of client portfolios based on common interest or purpose, or to add a client to an existing group:

Note: For complete instructions on how to use this function, please refer to the CRM chapter
Client favorite Benchmarks
You can assign up to three favorite benchmarks to your client:

These benchmarks can be added to all of the client’s performance reports.

Trade restrictions – Do not buy
If your client does not want any position in a specific security (es), you can build a do not buy trade restriction list as follows:
Once a security(es) is added to the restricted list, it will show as follows:

Account Information

You can retrieve account specific information in the Account Information pop-up. It can be accessed by clicking on the icon, in the account’s tab, once the account is selected:

Just like in the Client information window, you can edit some of the information relating to the account as well as perform other actions

Account name

Editing the account name will override the BKS provided name for all account reports and views:

Account inception date
You can edit an account inception date – this can be useful in case data imported from another firm is inaccurate:

Outflows projections
You can anticipate a client cash flow needs by entering his expected cash withdrawals:
Once the cash withdrawals are saved, they will update the client’s Income projection reports to take the withdrawals into account:

Know your Client
You can edit your client regulatory KYC to reflect changes in his circumstances, or after a periodic review by clicking on the button:
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Apply changes and save

Account Profile and Exclusion of cash balance from Investment Guide

You can manually assign an investor profile to your client and exclude cash from his rebalancing instructions:

Note: for detailed instructions regarding the Investment guide, please refer to the Portfolio management- investment guides sections of the user guide